Hi team,
Regarding MYOB Online Payments, I'm wondering why the debited fee does not match what the statement supplied says? For February, there is a difference of around $5 more than is shown on the statement and I cannot for the life of me figure out why the two amounts are different. Can anyone shed some light on this?
Thanks.
Rebecca @ SASTA
Hi, SASTA
Thanks for you post.
To further assist you with this, kindly send us a screenshot of the transaction from your detail statement and the transaction showing on your bank feeds. This will help us a lot in assisting you efficiently. Make sure to remove any sensitive information before posting in the Forum.
Best regards,
Doreen
Hi Doreen,
Attached is a screenshot of the payment that has been debited and a copy of the statement that I have downloaded. Would appreciate an explanation as to why a greater amount has been debited than what appears on the statement. Thanks.
