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dteasdale140370's avatar
dteasdale140370
Contributing User
2 months ago

bank transactions

I have a couple of trasnaction from 2023 that keep popping up in my bank transactions as unpaid even through they have been paid. it seems to be the same two tranactions that do this. i spoke to a MYOB guru and she explained to me how to delete the payment on the invoice and then rematch it so it shows as paid. 

Getting frustrated with this occouring as it  as it takes a bit to find what invoices it belongs to as its a payment over multiple invoices 

help

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    16 days ago

    Hi dteasdale140370

     

    Sorry to hear you're having trouble matching your bank transactions to your invoices. This usually happens when you allocate transactions to accounts instead of using the match tab in the bank transaction window.

     

    Feel free to reach out if you need more assistance with this or anything else.

     

    Thanks.

    Genreve