Forum Discussion

PARADISE's avatar
PARADISE
Contributing Cover User
1 year ago

Deactivate Old File

How do I deactivate and old file so I can activate a new one. Chat line not working
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Paradise,

 

To deactivate and reactivate your file, please reach out to our live chat support through our virtual assistant MOCA. If you're having any trouble contacting live chat, you can also create a support case via MyAccount for further assistance.

 

Regards,

Sai

 

  • PARADISE's avatar
    PARADISE
    Contributing Cover User
    1 year ago

    Thank you all sorted after creating a support case

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