Forum Discussion

PARADISE's avatar
PARADISE
Contributing Cover User
17 days ago

Deactivate Old File

How do I deactivate and old file so I can activate a new one. Chat line not working

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    17 days ago

    Hi Paradise,

     

    To deactivate and reactivate your file, please reach out to our live chat support through our virtual assistant MOCA. If you're having any trouble contacting live chat, you can also create a support case via MyAccount for further assistance.

     

    Regards,

    Sai

     

    • PARADISE's avatar
      PARADISE
      Contributing Cover User
      15 days ago

      Thank you all sorted after creating a support case

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.