Forum Discussion

Anthony_RDG's avatar
Anthony_RDG
Experienced User
4 days ago

19 August 2026 version of AccountRight will not install

Hello. These annoying constant version updates - now the latest one, when I download the .exe file and try and install, it gives me an error message "there was a problem while reading the contents of "MYOB_AccountRight.exe": Data is corrupted.

 

What does this mean? I cannot get into AccountRight at all without the update and I need to do my BAS this week. Terrible how you force us into these constant updates and when they don't work we can not even access our files.

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 days ago

    Hi Anthony_RDG,

     

    Sorry this has happened, especially with your BAS deadline this week. The “Data is corrupted” message usually relates to the downloaded installer, not your AccountRight company file. Please try this:

     

    • Delete the current MYOB_AccountRight.exe file.
    • Download a fresh copy from the MYOB Downloads page.
    • Once it’s downloaded, right-click the file and choose Run as administrator.
    • If it still won’t install, try downloading it using another browser or network. Your antivirus or firewall may also be interrupting the download. 

     

    If your company file is online, you may be able to access it through app.myob.com while the desktop install is being sorted. We can also see that you’ve already raised a support request through Contact Us, great move. The team can investigate it further and keep you updated.

     

    Cheers,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home