Forum Discussion

PLButchers's avatar
PLButchers
Experienced User
1 year ago
Solved

6 digit code

I was held up all day yesterday unable to sign in, due to the 6 digit code NOT arriving via SMS until 6:35pm my time - AFTER I had gone home.  I was unable to sign in any other way.  Not helpful.  Can someone look into this issue as it's not the first time its happened.

2FA
SMS Code
  • Isaiah_C's avatar
    Isaiah_C
    1 year ago

    Hi PLButchers,

     

    I'm sorry to hear that you've experienced issues with the delay of 2FA codes. This was reported as an outage, but I'm happy to let you know it has now been resolved. You shouldn't encounter any issues with 2FA today. For future updates on outages, feel free to check our status hub.

     

     

    Regards,

    Sai

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi PLButchers,

     

    I'm sorry to hear that you've experienced issues with the delay of 2FA codes. This was reported as an outage, but I'm happy to let you know it has now been resolved. You shouldn't encounter any issues with 2FA today. For future updates on outages, feel free to check our status hub.

     

     

    Regards,

    Sai

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