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Treasure's avatar
Treasure
User
4 months ago
Solved

Account Right - can't log in due to back up - but no one is backing up

I can't log in to MYOB as the system says it is backing up but no one is backing up
? 

  • Doreen_P's avatar
    Doreen_P
    4 months ago

    Hi, Treasure

     

    Thanks for your post.

     

    We were able to run a fix script on your company file. Kindly try to access your account again by logging in and letting us know if it's working already.

     

    Should you need further assistance, please don't hesitate to create a post again.

     

    Best regards,

    Doreen

4 Replies

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      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 months ago

        Hi Florence1234567,

        Thanks for your post, and welcome to the Community Forum! MYOB has tailored its support hours based on the needs of the majority of its users. This means that we've put resources where they're most needed, during regular business hours. But don't worry, we've got you covered outside of these hours too! MYOB has a wealth of online resources, a comprehensive knowledge base, active community forums, and handy self-service tools. MYOB Support, Getting help and support. 

         

        Feel free to post again, we're happy to help!

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

         

        Regards,
        Earl

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 months ago

    Hi, Treasure

     

    Thanks for your post.

     

    We were able to run a fix script on your company file. Kindly try to access your account again by logging in and letting us know if it's working already.

     

    Should you need further assistance, please don't hesitate to create a post again.

     

    Best regards,

    Doreen