KathyB7
2 years agoMember
Account Right
I have an old version of Account Right that was purchased outright so no monthly fees and no updates, I am trying to open my 2099.9 file but my login tells me I have 2023.10.0. How can I access my f...
Hi KathyB7,
I hope this message finds you well. I wanted to follow up regarding the issue you've recently posted and if you're receiving any error message when opening the file. Please let me know if you require any further assistance with this. I'm happy to check further.
Cheers,
Princess
Hi KathyB7,
We recently requested additional information and are awaiting your response. Please be informed that we are closing this case as we were not able to receive updates. Should you have any further questions or need assistance, please don't hesitate to reach out by starting a new thread. We're happy to help.
Cheers,
Princess
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