Forum Discussion

Over-Boots's avatar
Over-Boots
Experienced Cover User
8 days ago

Account Rite Offline Files

I am responding to your email "From 17 June 2026, AccountRight will only support company files stored online. Offline mode will no longer be available." I have two MYOB files, one has always been o...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
22 hours ago

Hi SueB1962,

 

I’m sorry to hear how much time you’ve spent trying to get through. I can see you’ve already got one file online and need to move two more offline files online as well. If calling Sales has been difficult, there are a couple of other ways to get help:

 

  • You can go to our Contact us page and use the chat bubble at the bottom of the page. Our virtual assistant MOCA can connect you with the team through live chat.
  • You can also log in to My Account, click Contact support, and submit a support request there. The team will get back to you by email.

 

Hopefully one of those options is a bit easier than waiting on hold.

 

Regards,

Sai

 

SueB1962's avatar
SueB1962
Contributing User
5 hours ago

Thank you I'll try that

 

Regards

SueB

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