Account Rite Offline Files
I am responding to your email "From 17 June 2026, AccountRight will only support company files stored online. Offline mode will no longer be available." I have two MYOB files, one has always been o...
Forum Discussion
We have a dispute with a customer who claims we did not send an invoice for work performed.
The invoice was created during a time when we had our campany file on-line and you could view activity associated with an invoice including all invoice emails sent.
Now that we have our company file off-line, we cannot check what emails were sent.
A search suggests that we should be able to see that information if we have a local backup of our datafile, which we do, but MYOB reports that we can only see that information when we are checked-in and online.
(see below)
How can we get an archive of that data for reporting purposes?
It seems that MYOB have made the process very easy to move data to their cloud, but have not put much thought into what users may require who no longer need their subscription, but still need to access historic data for compliance purposes.
"How to Check Your Sent Invoices..
If you took an AccountRight offline backup: You can view your sent invoices by restoring the file offline. Go to File > Restore, select Restore in a library on my computer, open the file in the Sales Register, and review the invoice's activity history to confirm it was emailed."
