Hi lisafin,
Thanks for starting a new thread, and I understand why this is important. Just to clarify, local/offline backups are still possible if you're using AccountRight Server Edition. In that version, you can create offline backups and save them to your computer, an external drive, or another secure location, then restore them later by following the steps in this help article: Backing up and restoring company files. If your file is online in the latest AccountRight PC Edition, offline backups aren't available there, and that version can only use online backups. Those online backups are stored in the cloud for 6 months. The same article also covers restore steps, including how to restore an offline backup to a library on your computer or network location.
Regards,
Sai
Hi Isaiah_C - as of yesterday, MYOB server edition tells us that it no longer has access to online files meaning we cannot backup offline.
How do we get access to download the online backup and store it ourselves?
This is OUR data and we should be able to choose if we want to have it stored online or offline.
Please talk to your team and have them make it so we can either download the online backup to store our own copies or let us have this back in the server edition again.
Regards
Jonathan
