Hi Isaiah_C - as of yesterday, MYOB server edition tells us that it no longer has access to online files meaning we cannot backup offline.
How do we get access to download the online backup and store it ourselves?
This is OUR data and we should be able to choose if we want to have it stored online or offline.
Please talk to your team and have them make it so we can either download the online backup to store our own copies or let us have this back in the server edition again.
Regards
Jonathan
Hi joffl81,
I can understand why that would be frustrating. With AccountRight Server Edition, online company files can still be opened and worked on, but the browser features that allow an online file to be downloaded back to the computer aren’t available in the same way as they are in PC Edition. That’s why, if the file is online, Server Edition may not give the option to download it for offline backup.
If you need a local copy of the file, you can use the help page here for guidance on creating an offline backup: Create an offline backup of your company file
Regards,
Earl
