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camvas_myob's avatar
camvas_myob
Contributing User
1 month ago

AccountRight 2026.4 - not longer able to open my online file unless upgrading to 2026.5 as of this afternoon

I am trying to open my AccountRight 2026.4 online file without ugrading to 2026.5.   It work earlier today. This evening, when I tried opening my file to process my last payrun for the year, I ge...
Loftycr's avatar
Loftycr
Member
1 month ago

Same here my last FY forever and cannot get any help. Have paid monthly for years without needing support, and now nothing. wont even give me a case number! Can see no replies on this though 8 days old!

 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 month ago

Hi Loftycr,

 

Thanks for reaching out and I’m sorry this has been frustrating. We’ve already responded to the other user through the support case they submitted. If you’re also running into this issue, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can take a look at your specific situation and help further. 

 

Regards,

Sai

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