Forum Discussion

Wolfie2011's avatar
Wolfie2011
Partner
8 months ago
Solved

Accountright

Is there a problem with the login today for Accountright?
  • Wolfie2011's avatar
    Wolfie2011
    8 months ago

    Hi Hannah, we're fixed, yaay.  I have no idea what happened, only that I couldn't use the MYOB accountright app to login, it just kept on repeating itself when it went to the menu to open a database.  I did all the usual things, closed down, ran the system care, then called the IT department.  They had to reset the router for the entire system, not just my computer.  I think the Flintstones woodpecker must have run out of wood to produce the login details correctly.  Many thanks for your reply.  Jan

Wolfie2011's avatar
Wolfie2011
Partner

Hi Hannah, we're fixed, yaay.  I have no idea what happened, only that I couldn't use the MYOB accountright app to login, it just kept on repeating itself when it went to the menu to open a database.  I did all the usual things, closed down, ran the system care, then called the IT department.  They had to reset the router for the entire system, not just my computer.  I think the Flintstones woodpecker must have run out of wood to produce the login details correctly.  Many thanks for your reply.  Jan

Hannah_V's avatar
Hannah_V
MYOB Moderator
8 months ago

I'm thrilled to hear that the issue has been resolved, and you're back up and running with the MYOB AccountRight software, Wolfie2011.

 

I appreciate your patience and persistence in troubleshooting the problem, including reaching out to your IT department for assistance. 

If you ever encounter any further issues or have additional questions, please don't hesitate to reach out. We are here to help!

 

As the issue is now resolved, we will be closing this thread. However, should you need assistance in the future, don't hesitate to start a new conversation.

 

Thank you for choosing MYOB, and we are delighted to have been of help.

 

Best regards,

Hannah