Forum Discussion
Hi WLF
Script errors are typically caused by data that has been cached within the browser. To avoid these messages you want to:
- Open the Windows Control Panel
- Navigate to Internet Options
- With the section: Browsing History, select the Delete... option
- With the window that is generated, ensure that you have ticked all the options apart from the last four and select Delete
Once that process has been followed, restart AccountRight before trying that login process again.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- WLF3 years agoExperienced Cover User
Thanks, have tried that - but the issue remains.
- Tracey_H3 years agoFormer Staff
Hi WLF
Something else to try is:
- go to Control panel>>Internet options
- click Settings under the General tab
- click View files
- delete the contents of the folder
If that doesn't fix the issue please send me a screenshot of the error log: AccountRight log locations
- Selenab3 years agoExperienced User
Still wont work. I have employees screaming for their payslips.
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