Forum Discussion

bti's avatar
bti
Experienced User
8 months ago

Are support tickets being monitored?

I'm not exactly new to MYOB, but we have recently started another trial of MYOB 2025 AR Premier.   I notice in https://myaccount.myob.com/ we can submit support tickets, but I've not heard anything...
bti's avatar
bti
Experienced User
8 months ago

I'm not sure what is happening with MYOB Support at the moment, but at this point I think we'll be better served continuing with our v19.16 as a known entity that works and is predictable.

 

I'm having tickets closed that aren't even related due to them being duplicates...?

 

Sorry to be a downer but this is an awful start so far.

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