Hi AC2017,
Thanks for reaching out. I understand you’re trying to create a backup, but the online backup option isn’t showing as expected. For an online AccountRight file, backups are now created and stored online in MYOB’s secure cloud rather than saved to your computer or a USB drive. From AccountRight 2026.5 onwards, PC Edition no longer supports offline backups.
You can create a point-in-time online backup by following our guide: Create an online backup of your company file. If you’re trying to restore a backup, these steps may help: Restore your company file.
Regards,
Sai