Forum Discussion

BJensen's avatar
BJensen
3 years ago

Basics of using the software

Apologies if I have sent this to the wrong community forum.   I have been working towards starting my own business in 2009. In those days would have probably used a paper-based invoicing and record...
  • gavin12345's avatar
    gavin12345
    3 years ago

    Hi BJensen 

     

    Unless you have set a password, leave the password field blank - user name must be Administrator. Once you set a password, you will need to enter it to access the file.

     

    Regards

    Gavin

BJensen's avatar
BJensen

Hi Gavin

 

Thanks for the helpful tips. I really appreciate that!

 

I have set the password. Thought that MYOB would not 'let me in' if that field was blank. Oh dear. Is there a way to revert to blank password at this point. Some technical trick to fool it. I would prefer to not need uninstall and then reinstall if it can be helped.

 

Thanks again!

 

 

 

Regards,

 

 

Bryce

gavin12345's avatar
gavin12345
Ultimate User
3 years ago

Hi BJensen 

 

No you would need to get the password reset by MYOB. In all likelihood if this is a clearwater sample file it would have expired by now anyway. Simply start a new file - don't add a password unless you are going to remember/write it down somewhere safe.

 

Regards

Gavin

  • BJensen's avatar
    BJensen
    3 years ago

    The advice is really appreciated.

     

    Thanks for that, Gavin!

     

    Regards

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