Forum Discussion

Tracy9's avatar
Tracy9
Contributing User
2 years ago

Cancel a subscription

Firstly, this is not the right board for my query, but there wasn't one available about managing subscriptions.   The business I work for wishes to cancel the MYOB subscription. I have tried to do ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Tracy9, 

 

Thanks for the response. 

 

I'm sorry to hear about your difficulties sending your information. I have raised the issue of private messages with the team. 

 

To pull up any information to assist, may I ask for the last 4 digits serial number or the case number of your previous cancellation that failed? 

 

We look forward to your response. 

 

Thanks,
Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Tracy9, 

 

I'm just following up on your concern about your subscription cancellation. 

 

Feel free to send us information and we'll be happy to help. 

 

Thanks,
Genreve

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