Cancel a subscription
I have been trying to cancel my subscription for months, I keep getting put on hold, ask to leave number for a call back which I never receive. I have logged numerous support tickets no response. I ...
Forum Discussion
Hi carina1610,
I’m sorry you’ve had to spend so much time trying to reach us and haven’t received a callback. I can see that you already have a support case lodged regarding the cancellation and invoice, so there’s no need to submit another case. Our support team is currently experiencing a high volume of requests, which means responses are taking longer than usual. The team will review your case and assist you as soon as someone becomes available. Thanks for your patience and understanding while we work through the queue.
Regards,
Sai
