Solved
Cancel Subscription
I have tried for weeks to cancel my MYOB subscription that is due to be renewed at the end of the month. has anyone found a way to cancel (i have been on hold, been hung up on, logged a ticket and le...
Forum Discussion
Hi someone,
Thanks for getting in touch and for sharing your case number. I understand you’d also like to cancel your account. I’ve raised this with the relevant team and followed up on your request. Response times may be a little longer than usual at the moment due to a high volume of support requests and backlogs, but please rest assured that your request has been flagged with the team.
Cheers,
Princess
Thank you for escalating it.
I do have to say, perhaps there would not be such a high volume of support requests and backlogs if cancelling a subscription was a straightforward process.
The process itself appears to be creating unnecessary support demand, which is incredibly unfair to consumers and, frankly, very concerning.
