Solved
Cancel Subscription
I have tried for weeks to cancel my MYOB subscription that is due to be renewed at the end of the month. has anyone found a way to cancel (i have been on hold, been hung up on, logged a ticket and le...
Forum Discussion
Hi Doreen_P
I have also tried to cancel. I have called, submitted case 03224368 on 13th July and have still had no response despite multiple emails to follow up, phone calls (to no available as not getting through or being disconnected), chat messages and another post in the community.
I also signed up to the trial to use it for a vlunteer position as treasurer for the School P&C - a not for profit. I was charged the first month despite trying to contact prior to the trial finishing.
I have had to cancel my credit card now to avoid repeat charges going through which was very frustrating.
Can I please have the cancellation effective immediately and would appreciate a refund of the charge as well.
I have flagged the business to the bank as well in this regards.
Jemma
Hi JemmaT,
Sorry this has taken so much chasing, especially after you tried to get in touch before the trial ended and even had to cancel your card to prevent further charges. I’ve followed up support case with the relevant team, and they’ll look into your request for the cancellation to take effect immediately, along with the refund request. Please keep an eye on your email for any updates from them while they review everything.
Cheers,
Doreen
