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amvanbeek's avatar
amvanbeek
Member
1 day ago

Cancelling my subscriptions

Hi  My accountant has moved to XERO and so have I. I called the 0800# times and was hung up on 3 times at 30mins on May 1st I tried to cancel on-line - that directed me to the 0800 - being the 3rd...
Doreen_P's avatar
Doreen_P
MYOB Moderator
12 hours ago

Hi amvanbeek,

 

Sorry you’ve had such a rough run trying to get this sorted. I can see you’ve already created a support case. Please allow the team up to 3–5 business days to review and respond regarding the subscriptions for your entities.

 

Cheers,

Doreen

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