Forum Discussion

AnneO's avatar
AnneO
Cover User
1 year ago

Cannot log in Back up in Progress

Could someone please help and fix the above issue as I 'm unable to log into our Company File.
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi AnneO, 

 

I see your issue is with the backup in progress status of your file. 

 

To dive into this and lend a hand, I'll just need to grab a few details from you. Could you shoot me your serial number and account name via private message? Once I have all the info, I'll be more than happy to take a closer look and help you out.

 

Looking forward to hearing back from you!

 

Thanks,
Genreve

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