Forum Discussion
Hi Hannah,
Thank you your reply.
Sorry for the confusion, the Owner of MYOB account is still part of our company, but the primary contact person is no longer works with us. Therefore, I would like to know how to change or updating the primary contact list on the MYOB account.
Thanks
Ricky
Hi, Rickycwyiu. We appreciate your prompt response and for providing clarity regarding your concern.
I have already coordinated with our customer support team regarding your situation. To proceed, please submit a Change of Details form, which you can access through this thread: Change of Details. Kindly note that all forms must be emailed to customer_service@myob.com. Once you have filled out the form and sent it, you should receive an auto-generated email from MYOB Customer Service. If you have not received the auto-response, please double-check that you have emailed the correct address and review your spam or junk mail folders.
Feel free to reach out again if you need further assistance.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Hannah
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