Forum Discussion

Challenger2020's avatar
Challenger2020
Contributing User
1 year ago

Company File not linking when setting up new employee

HI Forum,   I'm having lots of difficulty with setting up a new hire with Company file access online. I've created a user in MYOB and invited them to sign on via my.MYOB. This all goes to plan so f...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi there Challenger2020

 

That can be an issue since you can only one email address at a time including the inactive ones. So it would be best to delete the email address and user first first before inviting a new user to the file.

 

Best regards,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home