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VerB's avatar
VerB
Cover User
3 days ago

Complaint - another one of many I would assume

After commencing my enquiry with live chat the person - Benny - helping me just disappeared.  Then after almost 2 hours on the phone and being put on hold while the assistant could ask  her support t...
Steel_6285's avatar
Steel_6285
Contributing Cover User
3 days ago

Sound like business as usual for MYOB. It really is the most frustrating thing trying to get any issues resolved with them. I'm still waiting after 5 months of trying to get my direct debit corrected and numerous emails, chats and phone calls..... I never changed the direct debit but looking online the first 2 digits of my bank account are missing and will not update when I try. Still waiting and will probably retire before its resolved at this rate....

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