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Matty72's avatar
Matty72
Experienced Cover User
3 months ago

[DecimalError] Invalid argument: undefined

I am getting this error in the web interface when creating a new invoice via a preset. There is no error when executed from the desktop application.    
Earl_HD's avatar
Earl_HD
MYOB Moderator
3 months ago

Hi Matty72,

Cheers for flaggin’ that! You're spot on, there are a few things AccountRight can do on the desktop that just haven’t made their way into the browser version yet. If the invoice works fine from the desktop but kicks up an error in the web, chances are that feature or setting used in the preset isn't fully supported online just yet. Might be worth stickin’ with the desktop for now.

You can also reach out to our team for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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