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briansfurn's avatar
briansfurn
Experienced Cover User
6 months ago

email issues with accountright

All of a sudden, I can't email remittance advices for suppliers as it keeps coming up with New outlook not supported - which I don't understand as we are using classic outlook and I have confirmed cl...
briansfurn's avatar
briansfurn
Experienced Cover User
6 months ago

Hi Earl,

Thanks for responding to my issue and I tried reinstalling Account right and that didn't work and it is a real puzzling issue for me too.

Earl_HD's avatar
Earl_HD
MYOB Moderator
6 months ago

Hi briansfurn,

Thanks for giving the reinstall a shot. Since the issue remains the same, this would require further assistance on the back end, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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