Forum Discussion

11 months ago

Error message accessing company file - computer system date or time is incorrect - it isn't have triple checked

I just recieved this error message today and my computer date and time is correct. I am also using the most uptodate MYOB software. o this does not make sense to me.

Pam10

11 months ago

It fixed itself overnight. So can only assume its a bug inherent in the program.

Genreve_S
MYOB Moderator
11 months ago
Hi Pam10 and joannec1,

Thank you for sharing your concern on this platform.

I'm sorry to hear about the past difficulties you've encountered in accessing your file. It's good to know that the issue has been resolved for the time being. Should the problem reoccur, please don't hesitate to provide us with screenshots and more details. We're here to assist you in resolving the issue.

In the meantime, feel free to create a new thread if you require any other assistance.

Thanks,
Genreve
- H-TS
  Trusted User
  11 months ago
  This just happened to us this afternoon. Beginning of the month. Yay. (While I'm at it, why on earth do you schedule planned maintenance for the beginning of the month. I know there's no ideal time but end/beginning of the month has to be the worst time if anything happens to go wrong.)