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Millhouse1's avatar
Millhouse1
5 months ago

File stuck in backup

Hi Urgent .... please help I was rolling over for the year when everyone was finished for the day I did a back up, it seemed to stop It then said connection with server lost I then received mess...
Princess_R's avatar
Princess_R
MYOB Moderator

Hi Millhouse1,

 

I totally get the urgency of your situation. I have reset your company file back to Active. This should allow you to log back into your company file as intended. Please restart AccountRight and then try accessing the file again. Let me know if you continue to encounter any issues.

 

Cheers,

Princess

Millhouse1's avatar
Millhouse1
5 months ago

Hi Princess R

 

Thank you for your help. I will let you know if i have any further issues.

 

Cheers 

Millhouse1

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