File stuck in backup
Hi Urgent .... please help I was rolling over for the year when everyone was finished for the day I did a back up, it seemed to stop It then said connection with server lost I then received mess...
Forum Discussion
Hi Millhouse1,
I totally get the urgency of your situation. I have reset your company file back to Active. This should allow you to log back into your company file as intended. Please restart AccountRight and then try accessing the file again. Let me know if you continue to encounter any issues.
Cheers,
Princess
Princess_RCan you please urgently fix one of my companies also - as I also have this message about a backup in progress and need to get payroll done ASAP.
Thanks
Hi CJ-Jube,
I've noticed your concern about the "backup in progress" issue and the urgency to get your payroll done. I've already responded to your other post and asked for more details to better assist and resolve the issue. Feel free to reply to this thread and I'll be happy to fix this for you.
Cheers,
Princess
Thank you, the online chat people have sorted it out for me. Thanks for your reply :-)
Hi CJ-Jube,
You're welcome! I'm glad to hear our team was able to help you out! Feel free to reach out again anytime you need help.
Cheers,
Princess
