Forum Discussion

Billygoat's avatar
Billygoat
Member
2 years ago

Get a Serial Number for a new AR file

I need a contact number to set up a new file to get a serial number to go online please. Regards Beau
Billygoat's avatar
Billygoat
Member
2 years ago

Hi Sai,

 

I need an account right plus, currently offline but need a serial number & subcription to go online.

 

My bookkeeper is Liz Adamson, majuba@ominnet.net.ai can you please authorise Liz as well.

 

Regards,

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi Billygoat,

 

Thank you for the response. If you want to have a new serial number and a subscription, you can sign up here MYOB Business. But if you have an offline file and it has a serial number, you need to contact our phone support or live chat support so they can add a live subscription for you. You can reach them by going to Contact us - MYOB Support.

 

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

  • Billygoat's avatar
    Billygoat
    Member
    2 years ago

    Hi Isaiah_C 

     

    The file has been created offline but does not have a SN yet as I don't have a subscription and your help option doesn't seem to provide an easy way to do this for an AR Plus offline newly created file. The phone number is not available at this time of day (WST) so it's been a very frustrating process to try to setup the online file.

     

    Regards

    Beau

     

     

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