Forum Discussion

MLockyear's avatar
MLockyear
Contributing Cover User
2 years ago

How to send a Private Message to a Moderator

Trying to send a Private Message to a moderator. I click on the Moderator's User name in an answer on the Community forum, comes up with his/her statistics, click on the option to send a Private Mess...
HBNC's avatar
HBNC
Trusted Cover User
1 year ago

I am unable to send a message to the moderator. I am only able to respond to another users questions. I have followed the instructions listed above but there is no option to select to send a message. 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi HBNC ,

    Currently, you can only send a private message to a user or moderator in the community if a moderator grants you access. I see that you're having trouble logging into your file. Please send me a private message with your Serial Number and Company File ID using this link, and I'd be happy to arrange a fix for you.

    Looking forward to your response.

    Regards,
    Earl

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