Forum Discussion

FionaMiriam's avatar
FionaMiriam
Experienced Cover User
2 years ago

Increase font size within MYOB display screen

Hi

 

Can you please add the option for MYOB to increase the font size.

 

I have changed my Windows system to increase the font size. Everything else has increased font size, but MYOB does not change. I've purchased super sized screens, but that doesn't increase the font size in MYOB. 

 

My team make mistakes, and I see everyone leaning forward and squintting at the screens trying to read the font.

 

The font size in MYOB seems to be around 6-8pt which is very small. 

 

This should be something that MYOB fixes based on accessability issues. MYOB should not be only available to people with 20/20 vision. 

50 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi FionaMiriam, y looking for a fix for this
     
    Thanks for your question. We’ve identified this as a known issue and have already forwarded it to our developers, who are working on a fix. We don’t have an ETA yet. For your second question: if your file is marked as affected, you’ll be notified when the fix is released, and the solution will apply to all users. Thanks for your patience.

    Regards,
    Earl

  • MichelleB123's avatar
    MichelleB123
    Member
    8 months ago

    Any update on this please? Get a headache from the small font, strain on eyes.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hey MichelleB123,

     

    There haven’t been any updates yet around font size settings. No worries though, it’s still on the radar and as soon as there’s movement or it gets rolled out, we’ll be sure to post an update so you’re across it straight away.

     

    Cheers,

    Doreen

  • Please add my name to this list, getting LOTS of headaches....... should be a given that we can increase the font size!

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hi Tinkabel,

     

    You’ve explained clearly how much the headaches have been wearing you down. If you’d like to be added to the list of customers asking for this, the easiest way is to reach out to our Live Chat via our virtual assistant MOCA, or by submitting a support case via My Account. This way, the team can attach your account to the request, making sure you’re included when there's an update to the feature.

     

    Cheers,

    Doreen

  • luij's avatar
    luij
    Member
    6 months ago

    Any updates on the development please? It's been 1 year ago and if it has been fixed please let us know. Thanks

  • luij's avatar
    luij
    Member
    6 months ago

    Any updates on the development please? It's been 1 year ago and if it has been fixed please let us know. Thanks

  • luij's avatar
    luij
    Member
    6 months ago

    Any updates on the development please? It's been 1 year ago and if it has been fixed please let us know. Thanks

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 months ago

    Hi Larni21,

     

    Thanks for adding your voice here. It’s completely fair to want a font size option, especially when it’s affecting your day-to-day work.

     

    I’ve added your account as one of the users requesting this feature. If you haven’t already, I’d also encourage you to add your vote to this post, as it helps give the request more visibility and a better chance of being picked up in future updates.

     

    Cheers,

    Princess

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 month ago

    Hi KingsBW,

     

    I'm sorry to hear how difficult the small font is making it for you to use AccountRight, especially when you've been raising this for some time. I appreciate you calling out the accessibility impact, and I understand why previous updates saying it would be looked into haven't been reassuring. There is now an active Idea Exchange request for this specific change: Increase font size. Please vote for the idea and add your comments there so your feedback is captured with the request. While I can't provide a timeframe for a font-size setting, this is the best place to support the suggestion and keep the feedback together. Thanks again for raising it.

     

    Regards,

    Sai