Forum Discussion

michy68's avatar
michy68
Member
3 months ago

Intray upload via email

I would send many invoices via email to the MYOB app uploads but when I went to enter them, many were missing. I went to 'more ways to upload, and generated a new email address. I click the copy butt...
HolbrookEM's avatar
HolbrookEM
Member
2 months ago

I am having the identical issue. I was also having intermittent emails not uploading via email, it got worse and worse so I went to more ways to upload- generated new email address, but copied address would not paste anywhere. Tried the user suggestion to use a different link, it also doesn't appear on my screen. Help!

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey HolbrookEM,

     

    Thanks for checking the More ways to upload. However, since you're still having issues with your In Tray upload, make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. This way, they'll be able to check what's happening.

     

    Cheers,

    Doreen

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