I am having the same issue have logged several requests and still no contact. do you know if this was sorted for others.
Hi Papulu,
Thanks for jumping in here. I can understand how frustrating it would be to have already lodged requests and still not heard back.
We have seen this sorted in some cases, but it does need the team to check things further on the back end, as it is not something we can properly confirm from the Community side alone.
We’re currently seeing higher-than-usual demand across our support channels, including support tickets, so response times have been longer than we’d like. Our team is working hard to get through the backlog and bring those wait times down. Our team will get in touch as soon as your case will be assign to one of them.
Regards,
Earl
