Renw
3 years agoExperienced User
Issues with Letters & Invoice Reminders
Hello,
I have always been able to create letters from a card file however as of 7/11/2022 this feature has stopped working. I receive the following message "This features requires Microsoft Word. A compatible version was not found on this computer."
I have checked our system and we are currently using Microsoft® Word for Microsoft 365 MSO (Version 2210 Build 16.0.15726.20068) 32-bit
I am also not able to access Invoice Reminders from an individual Card. The window just comes up blank. I tried following this suggestion but it is from 2020 so was unsure if it is still relevant https://community.myob.com/t5/AccountRight-Sales-and-purchases/Invoice-reminder-function-not-accessible/td-p/647644
Please see attached pictures