Login details not showing
Hi. My login details aren't showing when logging into AR latest version. Has happened on two computers this morning for two clients. Anyone else? Thank, Tess
Forum Discussion
Same...finally realised just enter details in as per normal for username and password and the first few characters don't appear however login then brings up 2FA tab and program opens....it's as though someone is holding a piece of paper over the first few cm of the login lines however the key presses are registering.
Thanks, finally got there - just have to make sure keys don't jam!!!
Hi CiSysAdmin2111,
You can still log in by typing your details as usual, even though they aren't visible. Our incident management team is looking into this now to understand what's happening. You can also check our status hub for updates.
Regards,
Sai
Yes having same problem as of this morning (13/3/25) still.
I know you can type in details, but should have thought this was an easy glitch to fix!
We are using AccountRight, desktop version (of online)
Hey there, just letting you know that this has now been resolved and it back to normal. Thanks!
