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JeffAndersen's avatar
JeffAndersen
Contributing Cover User
18 days ago

Missing Authentication Token

Hi, i have tried to log in this morning but i get this error after putting in the Auth Code for the next 30 days. I have cleared my browser Cache ect. with no luck. Any fixes out there.

7 Replies

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  • PetaKaye's avatar
    PetaKaye
    Cover User
    18 days ago

    Hi, 

    is this the message you are receiving? 

    {"message":"Missing Authentication Token"}

     

    I have been getting this for the last two days.  

    • JeffAndersen's avatar
      JeffAndersen
      Contributing Cover User
      18 days ago

      Hi, yes it is. It happened when i used the bookmark at the top of my web browser. I discovered a way to fix it. I went into the MYOB site and logged in from there and had no issues getting in. I then deleted the bookmark and re added the bookmark and it has been working the last five or so times i have been using MYOB today.

  • Greg-B's avatar
    Greg-B
    Cover User
    17 days ago

    I'm having the same problem. Missing Authentication Token.

  • Barefoot's avatar
    Barefoot
    Contributing Cover User
    14 days ago

    I have the same problem now.-{"message":"Missing Authentication Token"}. I went to myob website to log in, changed my password yesterday and it seemed to work then. But today it won't accept my passwords. 

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 days ago

    Hi everyone,

     

    Apologies for the delay in getting back to you. Hopefully, you're all set and able to log in now. For more info about the old login URLs being retired, do check out this link.

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess