Forum Discussion

PeleRankin's avatar
PeleRankin
Experienced Cover User
2 years ago

MYOB AccountRight Live Plus Recurring Subscription changes

For many years, we have had an existing MYOB AccountRight Live Plus Recurring Subscription which enabled a second business entity online access for a minimal fee. We received notification that certai...
KKW's avatar
KKW
2 years ago

We are having the same problem here. Have been a user of MYOB AccountRight Plus for more than 10 years and now we are getting invoiced the same $136.00 for both companies. 

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi KKW, 

      

    Thanks for your post. I'd like to extend to you a warm welcome to the Community Forum. I hope you find it a valuable resource. 

     

    Thank you for letting us know about your experience and we apologize for the inconvenience this has caused. We thrive hard to make sure that we provide the best experience for our customers. So we can check further and escalate your concern to the relevant team, could you please send me any case number provided to you by the support team in a private message? 

     

     

    Please don't hesitate to post again if you need help in the future. 

     

    Cheers, 

    Leneth

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi KKW, 
     
    I hope you are having a wonderful day. I just want to check back with you if you still need help with your concern about your MYOB subscription? If so, could you please provide the needed information posted on this thread to assist you further? 
     
     
    Please do let us know how you go, and feel free to post again anytime you require further assistance. 
     
    Cheers, 
    Leneth

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