Forum Discussion

IdaS1's avatar
IdaS1
Trusted User
1 year ago

MYOB Backup states file has never been backed up

Good morning   I've just backed up our myob files yesterday but still getting these messages that it's either never been backed up of the last backup was so many days ago, can you please advise how...
Doreen_P's avatar
Doreen_P
MYOB Moderator
11 months ago

Hey Accounts-n-Pays,

 

There's no fix yet for the issue where the backup date isn't updating, but no worries— I've added your account to the list of affected users. As soon as it's resolved, you'll receive an email update from us.

 

Cheers,

Doreen

myquery's avatar
myquery
Cover User
6 months ago

Hi there,  I have the same problem...has there been any progress with resolving this issue?

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    6 months ago

    Hi myquery,

     

    Thanks so much for letting us know you’re having the same backup issue. Our team is looking at backup and restore features as part of a bigger project. Right now, we don’t have a timeline for when it will be sorted, but it hasn’t been forgotten, this is on our dev’s radar. 

     

    Cheers,

    MYOB

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