Forum Discussion

Nikki1's avatar
Nikki1
Experienced User
2 years ago

MYOB file is stuck in backup mode. Unable to use the file.

File is stuck in back-up mode. Can anyone help urgently - thanks:)  last four numbers of serial number are 4051

1 Reply

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    2 years ago

    Hi Nikki1 - I would recommend contacting our support team for this rather than the community
    You can reach our livechat support team via MYOBs virtual assistant MOCA.
    You can find MOCA in many locations but the best place either myob.com/support or myaccount.myob.com

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