Forum Discussion

Blockbuild's avatar
Blockbuild
Experienced Cover User
3 months ago

MYOB keeps logging me out after a few hours

MYOB keeps logging me out after a few hours of inactivity and just closes down when I attempt to use it. I thought the system stayed logged in for 12 hours? I know its just a simple log in prompt aga...
Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi Blockbuild,

 

The AccountRight software is designed to log you out after certain amount of time. This is a feature build in in the software. You can go around this by editing the config file of your AccountRight to increase the timeout duration. I recommend reaching out to live chat support through our virtual assistant MOCA as this needs a support representative to perform. 

 

If you need any other help, feel free to create a new thread in the forum,

 

Thanks,
Genreve

 

 

  • Blockbuild's avatar
    Blockbuild
    Experienced Cover User
    3 months ago

    Hi Genreve

     

    Thanks for your reply, do you know what the default timeout limit is?

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