Forum Discussion

RachelWill's avatar
RachelWill
8 days ago

MYOB Stuck in Backup

Hi, our MYOB account is stuck in backup mode and we urgently need to get into MYOB.   We are receiving the following error "The company file is currently backing up. You can sign on once the backup...
  • Isaiah_C's avatar
    Isaiah_C
    8 days ago

    Hi RachelWill,

     

    I've made an adjustment on your file. Please let me know if it's now working.

     

    Regards,

    Sai

     

Isaiah_C's avatar
Isaiah_C
MYOB Moderator

Hi RachelWill,

 

I've made an adjustment on your file. Please let me know if it's now working.

 

Regards,

Sai

 

John_MTS's avatar
John_MTS
8 days ago

Hi Sai,

 

Are you able to assist with my company file as well? I have the same issue?

 

Please feel free to E-mail me if you need any additional information from me to fix this.

 

Thanks,

John.B

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    8 days ago

    Hi John_MTS,

     

    Please confirm if it's now working on your end. I've made an adjustment on your file as well.

     

    Regards,

    Sai