Forum Discussion

RachelWill's avatar
RachelWill
4 months ago

MYOB Stuck in Backup

Hi, our MYOB account is stuck in backup mode and we urgently need to get into MYOB.   We are receiving the following error "The company file is currently backing up. You can sign on once the backup...
  • Isaiah_C's avatar
    Isaiah_C
    4 months ago

    Hi RachelWill,

     

    I've made an adjustment on your file. Please let me know if it's now working.

     

    Regards,

    Sai

     

John_MTS's avatar
John_MTS

Hi Sai,

 

Are you able to assist with my company file as well? I have the same issue?

 

Please feel free to E-mail me if you need any additional information from me to fix this.

 

Thanks,

John.B

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hi John_MTS,

 

Please confirm if it's now working on your end. I've made an adjustment on your file as well.

 

Regards,

Sai

 

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