Forum Discussion
If you're still experiencing display issues, can you please follow the steps below:
- Right click AccountRight application icon on your desktop
- Click Properties
- Go to compatibility tab
- Click Change high DPI settings
- See if the checkbox Override high DPI scaling behaviour Scaled performed by: is ticked and application is selected. If so untick this checkbox.
- Click OK
- Restart AccountRight
Let me know how you go.
- kelee0218 months agoContributing User
I did above unticked DPI which fixed the issue with the shortcut display but now gone back to being blurry across all of MYOB.
- AmandaMYOB8 months agoMYOB Moderator
Hey kelee021
Can you please leave that DPI override button unticked, and then go to your display settings and change the scaling a bit lower in the dropdown. Sometimes when settings are changed it can get a bit blurry, please restart your PC machine after updating your display settings and then check to see if AccountRight display has been fixed.
Another suggestion for the blurry writing, if you click into your PC settings and go to Font Settings > Turn on ClearType, it can help but just be aware it will also impact other apps on your computer.
Let me know how you go, if you can include any screenshots that would be super helpful!
- DK68 months agoMember
I followed these instructions, however it decreased font size and overall windows with myob.
- AmandaMYOB8 months agoMYOB Moderator
Hey DK6
Thanks for getting back to me. Did the steps fix up the display of the dynamic tiles as well? Or did it only affect the font size and overall windows in MYOB AccountRight.
If you tick the box to use System (Enhanced) then restart AccountRight, does that fix the display? I've attached a screenshot like so:
Are you able to provide a screenshot of what you're able to see in AccountRight after following those instructions please?
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