Forum Discussion

alib2's avatar
alib2
Contributing User
8 months ago

New shortcuts from update are not displaying correctly V 2025.4.1.4

Hello there, after the new update the new shortcuts are not displaying correctly/are skewed, i use a laptop with standard display settings. I have already tried changing the display percentage and si...
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
8 months ago

Hey alib2​ DK6​ 

If you're still experiencing display issues, can you please follow the steps below:

  1. Right click AccountRight application icon on your desktop
  2. Click Properties
  3. Go to compatibility tab
  4. Click Change high DPI settings
  5. See if the checkbox Override high DPI scaling behaviour Scaled performed by: is ticked and application is selected. If so untick this checkbox.
  6. Click OK
  7. Restart AccountRight

Let me know how you go.

kelee021's avatar
kelee021
Contributing User
8 months ago

I did above unticked DPI which fixed the issue with the shortcut display but now gone back to being blurry across all of MYOB. 

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    8 months ago

    Hey kelee021​ 

    Can you please leave that DPI override button unticked, and then go to your display settings and change the scaling a bit lower in the dropdown. Sometimes when settings are changed it can get a bit blurry, please restart your PC machine after updating your display settings and then check to see if AccountRight display has been fixed. 

     

    Another suggestion for the blurry writing, if you click into your PC settings and go to Font Settings > Turn on ClearType, it can help but just be aware it will also impact other apps on your computer. 

     

    Let me know how you go, if you can include any screenshots that would be super helpful! 

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