Hi, Vera73
Thanks for your response.
Thank you for providing the requested screenshots.
As per checking, you received the error messages "Connection error" and "Unable to connect". Since you mentioned that your internet connection is working fine, this may happen due to an anti-virus program that may interfere with your internet connection. To correct the situation, kindly check The Help Article: Error: Connection error for further information. We suggest having your IT person perform the steps provided in the article.
Please let us know how it goes on your end.
Best regards,
Doreen