Forum Discussion

leibholdqpbc's avatar
leibholdqpbc
Trusted User
10 months ago

ONLINE PAYMENTS VERIFICATION

Why does it take so long ? I am  waiting for verification and there is no progress indicators, no feedback, no "contact us why this is taking so fricken long button" Can I get a progress on thi...
Earl_HD's avatar
Earl_HD
MYOB Moderator
10 months ago

Hi leibholdqpbc,

We get it—waiting without updates can be so frustrating! To help move things along, we’ll need your Serial Number and Company File ID. These details are key to getting this resolved. Reach out to our team directly with that info, and we’ll get right on it! You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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